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Frequently Asked Questions

 

LISTING QUESTIONS

  • How do I list a property?
  • How many properties may I list?
  • How do I list more than one property?
  • How do I add photos?
  • What types of payment do you accept?
  • Do I have to enter my credit card information?

    EDITING LISTING/ADDING SERVICES

  • How do I make changes to my listing?
  • I made changes to my ad but don’t see them on the web.
  • Can I add photos or the MLS later?
  • How do I cancel my ad?
  • Do I need to notify you if my property sells or I take it off the market?

    GENERAL QUESTIONS

  • How do I find out how many visits have been made to my page?
  • Why am I unable to login?
  • How do I get my password if I have forgotten it?
  • Will I owe Virtual FSBO.com anything when my house sells?
  • What happens if I fail to renew my listing?
  • How much text can I put in the description?
  • Are links to other sites allowed?
  • How long will my listing be on Virtual FSBO.com?

    MLS QUESTIONS

  • How do I find out if my county is covered?
  • I have listed my property on Virtual FSBO.com. How do I add the MLS?
  • If I decide to purchase the MLS, what is the procedure?
  • After I place my order, what happens next?
  • How will I be contacted?
  • To whom do I submit the pictures I want on the MLS?
  • I placed my order more than 2 days ago and have not been contacted. What can I do?
  • What do I get for the price of the MLS?
  • How long will my property be on the MLS?
  • Does the MLS fee include photos?
  • Do I have to have a broker involved to get my property on the MLS?

     

    How Do I List a Property? You can go to our homepage, www.virtualfsbo.com, click on “Sell a Property” near the top center of the page or just click on this link: Sell House.

    How Many Properties May I List?  You may list as many properties as you own. You may also list for friends and family members who are not comfortable with the computer.

    How Do I List More Than One Property?  You may add another property by clicking this link: Sell House.

    How Do I Add Photos?  You may add photos by logging into the Listing Manager with your email address and password.  Next, click the "Photo Manager" link to upload photos.

    What Types of Payment Do You Accept?  All listings are free and include space for you to upload a single photo at no charge.  Each additional photo is $5 per photo.  You may include up to 10 photos total.  We accept Visa, MasterCard, Discover, and American Express.

    Do I Have To Enter My Credit Card Information?  No, all listings are free.  You will only be prompted for credit card information if purchasing additional photo space (first photo is free) or an MLS package which displays your property in the local MLS and on Realtor.com.  Your listing will also display on numerous other nationwide websites.  Click here for more information: Flat Fee MLS.

    How Do I Make Changes To My Listing?  To make changes to your listing, Click on Listing Manager.  Then, login with your email address and password. You can make changes to your contact information, property information and description of your property. You can make changes as often as you like. When you have made your changes, click “submit” at the bottom of the page and your changes will be visible immediately.

    I made changes to my ad but don’t see them on the web.  If you made changes but don’t seem them on your ad, click the "Refresh" button on your browser’s toolbar. If that doesn’t display the changes, close your web browser and r-enter the website again.

    Can I add photos or the MLS later?  Yes, you may add photos to your listing at any time.  Click the Listing Manager, login with your email address and password.  Next, click the "Photo Manager" link to upload, replace, or delete current photos.

    How do I cancel my ad?  You can log-in to the "Listing Manager" and click a link labeled "Mark Listing as Unavailable".  Alternatively, you can email us using this  form.

    Do I need to notify you if my property sells or I take it off the market?  No, please see paragraph above.

    How do I find out how many visits have been made to my page?   To see how many views your listing has received, login to the Listing Manager with your email address and password. At the top of the Listing Manager you will see stats pertaining to your listing(s).

    Why am I unable to login?  If you are having trouble logging in to edit your listing, be sure you have typed your email address and password exactly as you entered it. If you have done that and you are still unable to edit your listing, email us and we will try to help you.

    How do I get my password if I have forgotten it?  The first option is to go to our Request Your Password page or you can email and you will receive your password via email

    Will I owe Virtual FSBO.com anything when my house sells?  No, there are no hidden fees, commissions, etc.

    How long will my listing be on Virtual FSBO.com?  Your listing stays on www.virtualfsbo.com until you tell us to remove it. In nine months you will be sent an expiration notice which requires a reply to renew at no charge. If you do not send a reply the listing is cancelled on the assumption that you do not need the listing any longer.

    What happens if I fail to renew my listing?  If you do not let us know you want your listing renewed, it will be deleted. If that occurs you may re-enter your listing at no charge.

    How much text can I put in the description?  We offer unlimited text in your description; however, we encourage you to make it easy to read and concise. Visitors may be discouraged if the description is too long.

    Are links to other sites allowed?  No. Links to other sites are not permitted.

    How do I find out if my county is covered? Click here to find out if your county is included in our MLS coverage area.

    I have listed my property on Virtual FSBO.com. How do I add the MLS? To add the MLS, login to the Listing Manager with your email address and password. Click the link labeled “Add Listing to MLS”.

    If I decide to purchase the MLS, what is the procedure? To add your listing to the MLS, login to the Listing Manager with your email address and password. Click the link labeled “Add Listing to MLS”.  A system generated email is received by a member of our staff and the MLS process will be initiated. You can read more information about the MLS program here: Flat Fee MLS.

    After I place my order, what happens next?  You should be contacted by the broker within 1-2 business days after you place your order.

    How will I be contacted? You will be contacted via email or phone.

    To whom do I submit the pictures I want on the MLS? Submit any pictures for the MLS to the broker.

    I placed my order more than 2 days ago and have not been contacted. What can I do? Email and we will follow up on your order.

    What do I get for the price of the MLS? In addition to your listing on Virtual FSBO.com, you will receive a listing in your local MLS and on Realtor.com (nationwide listing available to individuals as well as Realtors.)

    How long will my property be on the MLS? Six (6) months.  In teh rare case that you need addition time, renewals are available at an extra charge of $200.00.

    Does the MLS fee include photos? Realtor.com allows 1 free photo. Additional photos up to 6 can be placed at an additional charge to be determined by the listing broker. The number of free photos on the local MLS varies with the area and agent.  Typically the number of photos allowed is eight.

    Do I have to have a broker involved to get my property on the MLS? Yes, Only a licensed broker can list your property on Realtor.com and your local MLS. The broker must be a member of your local MLS and Realtor.com in order to list your property.  Our Flat Fee MLS program allows you to use the services of a licensed listing Broker without paying a commission.

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